Industry Comparison
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Current language: English (2023)
You are viewing information about the following Industries:
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Oil & Gas – Refining & Marketing
Oil & Gas - Refining & Marketing (R&M) entities refine petroleum products, market oil and gas products, or operate gas stations, all of which comprise the downstream operations of the oil and gas value chain. The types of refinery products and crude oil inputs influence the complexity of the refining process used, with varied expenditure needs and intensity of environmental and social impacts. -
Pulp & Paper Products
Pulp & Paper Products industry entities manufacture a range of wood pulp and paper products, including pulp fibre, paper packaging and sanitary paper, office paper, newsprint, and paper for industrial applications. Entities in the industry typically function as business-to-business entities and may have operations in multiple countries. Although some integrated entities own or manage timber tracts and are engaged in forest management, sustainability issues arising from these activities are addressed in the Forestry Management (RR-FM) industry.
Relevant Issues for both Industries (11 of 26)
Why are some issues greyed out?
The SASB Standards vary by industry based on the different sustainability-related risks and opportunities within an industry. The issues in grey were not identified during the standard-setting process as the most likely to be useful to investors, so they are not included in the Standard. Over time, as the ISSB continues to receive market feedback, some issues may be added or removed from the Standard. Each company determines which sustainability-related risks and opportunities are relevant to its business. The Standard is designed for the typical company in an industry, but individual companies may choose to report on different sustainability-related risks and opportunities based on their unique business model.-
Environment
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GHG Emissions
The category addresses direct (Scope 1) greenhouse gas (GHG) emissions that a company generates through its operations. This includes GHG emissions from stationary (e.g., factories, power plants) and mobile sources (e.g., trucks, delivery vehicles, planes), whether a result of combustion of fuel or non-combusted direct releases during activities such as natural resource extraction, power generation, land use, or biogenic processes. The category further includes management of regulatory risks, environmental compliance, and reputational risks and opportunities, as they related to direct GHG emissions. The seven GHGs covered under the Kyoto Protocol are included within the category—carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O), hydrofluorocarbons (HFCs), perfluorocarbons (PFCs), sulfur hexafluoride (SF6), and nitrogen trifluoride (NF3). -
Air Quality
The category addresses management of air quality impacts resulting from stationary (e.g., factories, power plants) and mobile sources (e.g., trucks, delivery vehicles, planes) as well as industrial emissions. Relevant airborne pollutants include, but are not limited to, oxides of nitrogen (NOx), oxides of sulfur (SOx), volatile organic compounds (VOCs), heavy metals, particulate matter, and chlorofluorocarbons. The category does not include GHG emissions, which are addressed in a separate category. -
Energy Management
The category addresses environmental impacts associated with energy consumption. It addresses the company’s management of energy in manufacturing and/or for provision of products and services derived from utility providers (grid energy) not owned or controlled by the company. More specifically, it includes management of energy efficiency and intensity, energy mix, as well as grid reliance. Upstream (e.g., suppliers) and downstream (e.g., product use) energy use is not included in the scope. -
Water & Wastewater Management
The category addresses a company’s water use, water consumption, wastewater generation, and other impacts of operations on water resources, which may be influenced by regional differences in the availability and quality of and competition for water resources. More specifically, it addresses management strategies including, but not limited to, water efficiency, intensity, and recycling. Lastly, the category also addresses management of wastewater treatment and discharge, including groundwater and aquifer pollution. -
Waste & Hazardous Materials Management
The category addresses environmental issues associated with hazardous and non-hazardous waste generated by companies. It addresses a company’s management of solid wastes in manufacturing, agriculture, and other industrial processes. It covers treatment, handling, storage, disposal, and regulatory compliance. The category does not cover emissions to air or wastewater nor does it cover waste from end-of-life of products, which are addressed in separate categories. - Ecological Impacts
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Social Capital
- Human Rights & Community Relations
- Customer Privacy
- Data Security
- Access & Affordability
- Product Quality & Safety
- Customer Welfare
- Selling Practices & Product Labeling
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Human Capital
- Labour Practices
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Employee Health & Safety
The category addresses a company’s ability to create and maintain a safe and healthy workplace environment that is free of injuries, fatalities, and illness (both chronic and acute). It is traditionally accomplished through implementing safety management plans, developing training requirements for employees and contractors, and conducting regular audits of their own practices as well as those of their subcontractors. The category further captures how companies ensure physical and mental health of workforce through technology, training, corporate culture, regulatory compliance, monitoring and testing, and personal protective equipment. - Employee Engagement, Diversity & Inclusion
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Business Model and Innovation
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Product Design & Lifecycle Management
The category addresses incorporation of environmental, social, and governance (ESG) considerations in characteristics of products and services provided or sold by the company. It includes, but is not limited to, managing the lifecycle impacts of products and services, such as those related to packaging, distribution, use-phase resource intensity, and other environmental and social externalities that may occur during their use-phase or at the end of life. The category captures a company’s ability to address customer and societal demand for more sustainable products and services as well as to meet evolving environmental and social regulation. It does not address direct environmental or social impacts of the company’s operations nor does it address health and safety risks to consumers from product use, which are covered in other categories. - Business Model Resilience
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Supply Chain Management
The category addresses management of environmental, social, and governance (ESG) risks within a company’s supply chain. It addresses issues associated with environmental and social externalities created by suppliers through their operational activities. Such issues include, but are not limited to, environmental responsibility, human rights, labour practices, and ethics and corruption. Management may involve screening, selection, monitoring, and engagement with suppliers on their environmental and social impacts. The category does not address the impacts of external factors – such as climate change and other environmental and social factors – on suppliers’ operations and/or on the availability and pricing of key resources, which is covered in a separate category. - Materials Sourcing & Efficiency
- Physical Impacts of Climate Change
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Leadership and Governance
- Business Ethics
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Competitive Behaviour
The category covers social issues associated with existence of monopolies, which may include, but are not limited to, excessive prices, poor quality of service, and inefficiencies. It addresses a company’s management of legal and social expectation around monopolistic and anti-competitive practices, including issues related to bargaining power, collusion, price fixing or manipulation, and protection of patents and intellectual property (IP). -
Management of the Legal & Regulatory Environment
The category addresses a company’s approach to engaging with regulators in cases where conflicting corporate and public interests may have the potential for long-term adverse direct or indirect environmental and social impacts. The category addresses a company’s level of reliance upon regulatory policy or monetary incentives (such as subsidies and taxes), actions to influence industry policy (such as through lobbying), overall reliance on a favorable regulatory environment for business competitiveness, and ability to comply with relevant regulations. It may relate to the alignment of management and investor views of regulatory engagement and compliance at large. -
Critical Incident Risk Management
The category addresses the company’s use of management systems and scenario planning to identify, understand, and prevent or minimize the occurrence of low-probability, high-impact accidents and emergencies with significant potential environmental and social externalities. It relates to the culture of safety at a company, its relevant safety management systems and technological controls, the potential human, environmental, and social implications of such events occurring, and the long-term effects to an organization, its workers, and society should these events occur. - Systemic Risk Management
Disclosure Topics
What is the relationship between General Issue Category and Disclosure Topics?
The General Issue Category is an industry-agnostic version of the Disclosure Topics that appear in each SASB Standard. Disclosure topics represent the industry-specific impacts of General Issue Categories. The industry-specific Disclosure Topics ensure each SASB Standard is tailored to the industry, while the General Issue Categories enable comparability across industries. For example, Health & Nutrition is a disclosure topic in the Non-Alcoholic Beverages industry, representing an industry-specific measure of the general issue of Customer Welfare. The issue of Customer Welfare, however, manifests as the Counterfeit Drugs disclosure topic in the Biotechnology & Pharmaceuticals industry.-
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GHG Emissions
The category addresses direct (Scope 1) greenhouse gas (GHG) emissions that a company generates through its operations. This includes GHG emissions from stationary (e.g., factories, power plants) and mobile sources (e.g., trucks, delivery vehicles, planes), whether a result of combustion of fuel or non-combusted direct releases during activities such as natural resource extraction, power generation, land use, or biogenic processes. The category further includes management of regulatory risks, environmental compliance, and reputational risks and opportunities, as they related to direct GHG emissions. The seven GHGs covered under the Kyoto Protocol are included within the category—carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O), hydrofluorocarbons (HFCs), perfluorocarbons (PFCs), sulfur hexafluoride (SF6), and nitrogen trifluoride (NF3).-
Greenhouse Gas Emissions
Refining & Marketing (R&M) operations generate significant direct greenhouse gas (GHG) emissions from a variety of sources. Emissions primarily consist of carbon dioxide and methane from stationary fossil fuel combustion for energy supply. Energy costs are a significant share of refinery operating costs. GHGs also are released from process emissions, fugitive emissions resulting from leaks, emissions from venting and flaring, and from non-routine events such as equipment maintenance. The energy intensity of production, and therefore the GHG emissions intensity, can vary significantly depending on the type of crude oil feedstock used and refined product specifications. Entities that cost-effectively reduce GHG emissions from their operations may capture operational efficiencies. Such reductions also may mitigate the effects of increased fuel costs from regulations that limit—or put a price on—GHG emissions.
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Air Quality
The category addresses management of air quality impacts resulting from stationary (e.g., factories, power plants) and mobile sources (e.g., trucks, delivery vehicles, planes) as well as industrial emissions. Relevant airborne pollutants include, but are not limited to, oxides of nitrogen (NOx), oxides of sulfur (SOx), volatile organic compounds (VOCs), heavy metals, particulate matter, and chlorofluorocarbons. The category does not include GHG emissions, which are addressed in a separate category.-
Air Quality
Non-greenhouse gas (GHG) air emissions from Refining & Marketing (R&M) operations include air pollutants, which can create significant and localised environmental or health risks. Specific emissions of concern include sulphur dioxide, nitrogen oxides, hydrogen sulphide, particulate matter and VOCs. Releases occur from stationary combustion sources, storage vessels, flares and equipment leaks, and may also occur because of accidents. Human health impacts and financial consequences may be exacerbated the closer a facility is to population centres. Active management of the issue—through technological and process improvements—may allow entities to mitigate the effect of regulations and benefit from operational efficiencies that could result in reduced costs.
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Energy Management
The category addresses environmental impacts associated with energy consumption. It addresses the company’s management of energy in manufacturing and/or for provision of products and services derived from utility providers (grid energy) not owned or controlled by the company. More specifically, it includes management of energy efficiency and intensity, energy mix, as well as grid reliance. Upstream (e.g., suppliers) and downstream (e.g., product use) energy use is not included in the scope.None -
Water & Wastewater Management
The category addresses a company’s water use, water consumption, wastewater generation, and other impacts of operations on water resources, which may be influenced by regional differences in the availability and quality of and competition for water resources. More specifically, it addresses management strategies including, but not limited to, water efficiency, intensity, and recycling. Lastly, the category also addresses management of wastewater treatment and discharge, including groundwater and aquifer pollution.-
Water Management
Refineries can use large quantities of water depending on their size and refining process complexity. This water use exposes them to the risk of water scarcity, depending on their location, and related costs. Extraction of water from water-stressed regions or water contamination also may create tensions with local communities. Refinery operations require wastewater treatment and disposal, often via on-site wastewater treatment plants before discharge. Reducing water use and contamination through recycling and other water management strategies may permit entities to capture operational efficiencies and reduce operating costs. They also could minimise regulatory, water supply shortages and community-related disruptions on operations.
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Waste & Hazardous Materials Management
The category addresses environmental issues associated with hazardous and non-hazardous waste generated by companies. It addresses a company’s management of solid wastes in manufacturing, agriculture, and other industrial processes. It covers treatment, handling, storage, disposal, and regulatory compliance. The category does not cover emissions to air or wastewater nor does it cover waste from end-of-life of products, which are addressed in separate categories.-
Hazardous Materials Management
As a by-product of their operations, Refining & Marketing (R&M) entities generate various forms of waste derived from the processing of petroleum products. Many of these substances are hazardous to human health and the environment and may be subject to regulation. Remediation of inactive or decommissioned sites may take many years to complete, and entities may accrue liabilities for past operations. Hazardous substance releases from underground storage tanks (USTs) used by refining facilities and gas stations can affect land redevelopment for abandoned or closed facilities. Spills and releases during operations can result in groundwater contamination and other negative impacts. R&M entities that reduce and recycle hazardous waste streams, as well as those that have effective and prompt clean-up and remediation measures in place for normal operations and decommissioned facilities, may reduce regulatory and litigation risks and associated costs.
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Employee Health & Safety
The category addresses a company’s ability to create and maintain a safe and healthy workplace environment that is free of injuries, fatalities, and illness (both chronic and acute). It is traditionally accomplished through implementing safety management plans, developing training requirements for employees and contractors, and conducting regular audits of their own practices as well as those of their subcontractors. The category further captures how companies ensure physical and mental health of workforce through technology, training, corporate culture, regulatory compliance, monitoring and testing, and personal protective equipment.-
Workforce Health & Safety
Hazards associated with the operations of entities in the Refining & Marketing (R&M) industry may present risks to employee health and safety. Such hazards include the handling and processing of hydrocarbons, frequently at high temperatures and pressures during refining operations. Accidents or inadvertent exposures to chemicals and other hazards such as heat or noise may result in fatalities, severe injuries or illnesses. Releases of hydrocarbons or other hazardous substances resulting from accidents or leaks also can have negative consequences for neighbouring communities. An entity’s ability to protect employee health and safety, and to create a culture of safety and well-being among employees at all levels, can help prevent accidents, mitigate costs and operational downtime, and enhance workforce productivity.
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Product Design & Lifecycle Management
The category addresses incorporation of environmental, social, and governance (ESG) considerations in characteristics of products and services provided or sold by the company. It includes, but is not limited to, managing the lifecycle impacts of products and services, such as those related to packaging, distribution, use-phase resource intensity, and other environmental and social externalities that may occur during their use-phase or at the end of life. The category captures a company’s ability to address customer and societal demand for more sustainable products and services as well as to meet evolving environmental and social regulation. It does not address direct environmental or social impacts of the company’s operations nor does it address health and safety risks to consumers from product use, which are covered in other categories.-
Product Specifications & Clean Fuel Blends
Some regulatory jurisdictions have implemented product specifications and renewable fuel blends, which pose significant compliance and operational risks for Refining & Marketing (R&M) entities. Entities may face long-term reductions in revenue from fossil fuel-based products and services because of GHG mitigation policies such as renewable fuel mandates or standards, as well as competition from non-fossil fuel products. To ensure regulatory compliance and position themselves for long-term competitiveness, some entities are investing in clean fuel production or purchasing ethanol and other renewable biofuels. Advanced biofuels and fuel technologies have lower lifecycle impacts than traditional biofuels, and they can be used to minimise future regulatory risks and public pressure. Although short-term costs to find commercially viable technologies can be significant, investments in R&D for such technologies could serve to support R&M entities’ long-term profitability.
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Supply Chain Management
The category addresses management of environmental, social, and governance (ESG) risks within a company’s supply chain. It addresses issues associated with environmental and social externalities created by suppliers through their operational activities. Such issues include, but are not limited to, environmental responsibility, human rights, labour practices, and ethics and corruption. Management may involve screening, selection, monitoring, and engagement with suppliers on their environmental and social impacts. The category does not address the impacts of external factors – such as climate change and other environmental and social factors – on suppliers’ operations and/or on the availability and pricing of key resources, which is covered in a separate category.None -
Competitive Behaviour
The category covers social issues associated with existence of monopolies, which may include, but are not limited to, excessive prices, poor quality of service, and inefficiencies. It addresses a company’s management of legal and social expectation around monopolistic and anti-competitive practices, including issues related to bargaining power, collusion, price fixing or manipulation, and protection of patents and intellectual property (IP).-
Pricing Integrity & Transparency
Regulators are responsible for overseeing issues related to pricing integrity and transparency, which includes the potential for market manipulation by oil and gas entities, including Refining & Marketing (R&M) entities. Regulatory agencies focusing on refineries may investigate various competitive factors, including capacity utilisation and refinery maintenance decisions, product supply decisions, product margins, and capital planning, creating uncertainty regarding future enforcement. The focus of enforcement actions also may include prices reported to price index publishers, as well as potential price distortions through trading positions in physical transactions, and through swaps, futures and derivatives. Maintaining market integrity and ensuring transparency in product pricing can therefore reduce regulatory risks and liabilities for R&M entities and protect consumers from unfair pricing.
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Management of the Legal & Regulatory Environment
The category addresses a company’s approach to engaging with regulators in cases where conflicting corporate and public interests may have the potential for long-term adverse direct or indirect environmental and social impacts. The category addresses a company’s level of reliance upon regulatory policy or monetary incentives (such as subsidies and taxes), actions to influence industry policy (such as through lobbying), overall reliance on a favorable regulatory environment for business competitiveness, and ability to comply with relevant regulations. It may relate to the alignment of management and investor views of regulatory engagement and compliance at large.-
Management of the Legal & Regulatory Environment
The Refining & Marketing (R&M) industry is subject to numerous sustainability-related regulations and an often rapidly changing regulatory environment. Changes to the legal and regulatory environment may result in material effects on shareholder value. Entities in the industry regularly participate in the regulatory and legislative process on a wide variety of environmental and societal issues. Such engagement can result from entities seeking to ensure industry views are represented in the development of regulations affecting the industry as well as to represent shareholder interests. At the same time, such engagement to influence environmental laws and regulations may adversely affect entities’ reputations and ultimately affect an entity’s social licence to operate.
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Critical Incident Risk Management
The category addresses the company’s use of management systems and scenario planning to identify, understand, and prevent or minimize the occurrence of low-probability, high-impact accidents and emergencies with significant potential environmental and social externalities. It relates to the culture of safety at a company, its relevant safety management systems and technological controls, the potential human, environmental, and social implications of such events occurring, and the long-term effects to an organization, its workers, and society should these events occur.-
Critical Incident Risk Management
The operations of Refining & Marketing (R&M) entities are often characterised by a high number of hazards, including the handling of flammable, volatile substances, the use of highly reactive chemicals, and the processing of fluids at high temperature and pressure. Accidental releases of hydrocarbons or other hazardous substances can have significant consequences for an entity’s workforce, as well as external social and environmental consequences. In addition to effective process safety management practices, entities frequently prioritise developing a culture of safety to reduce the probability that accidents and other health and safety incidents will occur. If accidents and other emergencies do occur, entities with a strong safety culture often can detect and respond effectively to such incidents. A culture that engages and empowers employees and contractors to work with management to safeguard their own health, safety and well-being and prevent accidents may help entities reduce production downtime, mitigate costs, ensure workforce productivity and maintain their licence to operate.
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GHG Emissions
The category addresses direct (Scope 1) greenhouse gas (GHG) emissions that a company generates through its operations. This includes GHG emissions from stationary (e.g., factories, power plants) and mobile sources (e.g., trucks, delivery vehicles, planes), whether a result of combustion of fuel or non-combusted direct releases during activities such as natural resource extraction, power generation, land use, or biogenic processes. The category further includes management of regulatory risks, environmental compliance, and reputational risks and opportunities, as they related to direct GHG emissions. The seven GHGs covered under the Kyoto Protocol are included within the category—carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O), hydrofluorocarbons (HFCs), perfluorocarbons (PFCs), sulfur hexafluoride (SF6), and nitrogen trifluoride (NF3).-
Greenhouse Gas Emissions
The manufacturing of pulp and paper products generates direct greenhouse gas (GHG) emissions associated with the combustion of fossil fuels and biomass in stationary and mobile engines, cogeneration boilers, and other processing equipment. Entities in this industry also typically use significant amounts of carbon-neutral biomass for their energy needs, the use of which may reduce the costs associated with purchasing fossil fuels, as well as mitigate regulatory risk associated with carbon emissions. Emissions associated with fossil fuel sources may add regulatory compliance costs, depending on the magnitude of emissions and the prevailing emissions regulations. Entities that cost-effectively manage GHG emissions through greater energy efficiency, alternative fuels use or manufacturing process improvements may benefit from improved operating efficiency and reduced regulatory compliance costs.
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Air Quality
The category addresses management of air quality impacts resulting from stationary (e.g., factories, power plants) and mobile sources (e.g., trucks, delivery vehicles, planes) as well as industrial emissions. Relevant airborne pollutants include, but are not limited to, oxides of nitrogen (NOx), oxides of sulfur (SOx), volatile organic compounds (VOCs), heavy metals, particulate matter, and chlorofluorocarbons. The category does not include GHG emissions, which are addressed in a separate category.-
Air Quality
Pulp and paper products mills generate air emissions including sulphur oxides, nitrogen oxides and particulate matter. The sources of emissions include cogeneration fuel boilers, pulp and paper pressure chambers, wood chip pulping, pulping chemical recovery, and process engines. Although emissions from the industry have declined considerably in recent years, emissions abatement expenditures may be significant, while evolving air-quality regulations can create regulatory uncertainty. Entities that can cost-effectively reduce air emissions may improve operational efficiency, benefit from a lower cost structure and mitigate regulatory risk.
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Energy Management
The category addresses environmental impacts associated with energy consumption. It addresses the company’s management of energy in manufacturing and/or for provision of products and services derived from utility providers (grid energy) not owned or controlled by the company. More specifically, it includes management of energy efficiency and intensity, energy mix, as well as grid reliance. Upstream (e.g., suppliers) and downstream (e.g., product use) energy use is not included in the scope.-
Energy Management
Pulp and paper products manufacturing is energy-intensive. In most facilities, entities generate energy primarily from the combustion of biomass and fossil fuels, although purchased electricity also may be used in some facilities. Decisions regarding on-site electricity generation versus sourcing it from the grid, as well as the use of biomass and other renewable energy, may create trade-offs related to the energy supply’s cost and reliability for operations and the extent of the regulatory risk from Scope 1 or other air emissions. The way an entity manages energy efficiency, its reliance on varied types of energy and the associated sustainability risks, and its access to alternative energy sources, may mitigate the effects of energy cost variability.
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Water & Wastewater Management
The category addresses a company’s water use, water consumption, wastewater generation, and other impacts of operations on water resources, which may be influenced by regional differences in the availability and quality of and competition for water resources. More specifically, it addresses management strategies including, but not limited to, water efficiency, intensity, and recycling. Lastly, the category also addresses management of wastewater treatment and discharge, including groundwater and aquifer pollution.-
Water Management
Pulp and paper products manufacturing is typically water-intensive in materials processing, process cooling and steam generation at on-site energy plants. Entities require ample, stable water supplies and may produce large volumes of wastewater, the majority of which is treated and returned to the environment. Process water typically contains dissolved organic compounds and other solids, underscoring the importance of water treatment. In addition to water effluents, water availability is an important consideration because water scarcity may result in higher supply costs, supply disruptions or tension with local water users. Entities may adopt various strategies to address water supply and treatment issues, such as cost-effectively enhancing the recycling of process water, improving production techniques to lower water intensity, and ensuring compliance with water-effluent regulations.
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Waste & Hazardous Materials Management
The category addresses environmental issues associated with hazardous and non-hazardous waste generated by companies. It addresses a company’s management of solid wastes in manufacturing, agriculture, and other industrial processes. It covers treatment, handling, storage, disposal, and regulatory compliance. The category does not cover emissions to air or wastewater nor does it cover waste from end-of-life of products, which are addressed in separate categories.None -
Employee Health & Safety
The category addresses a company’s ability to create and maintain a safe and healthy workplace environment that is free of injuries, fatalities, and illness (both chronic and acute). It is traditionally accomplished through implementing safety management plans, developing training requirements for employees and contractors, and conducting regular audits of their own practices as well as those of their subcontractors. The category further captures how companies ensure physical and mental health of workforce through technology, training, corporate culture, regulatory compliance, monitoring and testing, and personal protective equipment.None -
Product Design & Lifecycle Management
The category addresses incorporation of environmental, social, and governance (ESG) considerations in characteristics of products and services provided or sold by the company. It includes, but is not limited to, managing the lifecycle impacts of products and services, such as those related to packaging, distribution, use-phase resource intensity, and other environmental and social externalities that may occur during their use-phase or at the end of life. The category captures a company’s ability to address customer and societal demand for more sustainable products and services as well as to meet evolving environmental and social regulation. It does not address direct environmental or social impacts of the company’s operations nor does it address health and safety risks to consumers from product use, which are covered in other categories.None -
Supply Chain Management
The category addresses management of environmental, social, and governance (ESG) risks within a company’s supply chain. It addresses issues associated with environmental and social externalities created by suppliers through their operational activities. Such issues include, but are not limited to, environmental responsibility, human rights, labour practices, and ethics and corruption. Management may involve screening, selection, monitoring, and engagement with suppliers on their environmental and social impacts. The category does not address the impacts of external factors – such as climate change and other environmental and social factors – on suppliers’ operations and/or on the availability and pricing of key resources, which is covered in a separate category.-
Supply Chain Management
Pulp and paper products entities source wood and wood fibre from forestry management entities, paper fibre recyclers and forests that the entities themselves manage. Supply chain risks include decreased productivity of forestlands because of management practices or climate change, regulations addressing sustainable forest management, and reputational effects. To mitigate such risks and satisfy growing customer demand for sustainably sourced fibre and paper products, manufacturers implement forest certification and fibre chain-of-custody standards which verify that virgin and recycled fibre originate from sustainably managed forests. In addition, pulp and paper manufacturers may face trade-offs from the use of recovered fibre. Products with recycled content are increasingly in demand, providing a possible avenue for product differentiation, while using recycled fibre can minimise the need for virgin fibre. Conversely, manufacturing products with a greater recycled content may increase waste generation and energy consumption, while recycled fibre can be costlier, given demand–supply gaps. Therefore, entities may benefit by optimising recycled fibre use to balance its environmental and economic trade-offs.
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Competitive Behaviour
The category covers social issues associated with existence of monopolies, which may include, but are not limited to, excessive prices, poor quality of service, and inefficiencies. It addresses a company’s management of legal and social expectation around monopolistic and anti-competitive practices, including issues related to bargaining power, collusion, price fixing or manipulation, and protection of patents and intellectual property (IP).None -
Management of the Legal & Regulatory Environment
The category addresses a company’s approach to engaging with regulators in cases where conflicting corporate and public interests may have the potential for long-term adverse direct or indirect environmental and social impacts. The category addresses a company’s level of reliance upon regulatory policy or monetary incentives (such as subsidies and taxes), actions to influence industry policy (such as through lobbying), overall reliance on a favorable regulatory environment for business competitiveness, and ability to comply with relevant regulations. It may relate to the alignment of management and investor views of regulatory engagement and compliance at large.None -
Critical Incident Risk Management
The category addresses the company’s use of management systems and scenario planning to identify, understand, and prevent or minimize the occurrence of low-probability, high-impact accidents and emergencies with significant potential environmental and social externalities. It relates to the culture of safety at a company, its relevant safety management systems and technological controls, the potential human, environmental, and social implications of such events occurring, and the long-term effects to an organization, its workers, and society should these events occur.None
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General Issue Category
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Oil & Gas – Refining & Marketing
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GHG Emissions
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Greenhouse Gas Emissions
Refining & Marketing (R&M) operations generate significant direct greenhouse gas (GHG) emissions from a variety of sources. Emissions primarily consist of carbon dioxide and methane from stationary fossil fuel combustion for energy supply. Energy costs are a significant share of refinery operating costs. GHGs also are released from process emissions, fugitive emissions resulting from leaks, emissions from venting and flaring, and from non-routine events such as equipment maintenance. The energy intensity of production, and therefore the GHG emissions intensity, can vary significantly depending on the type of crude oil feedstock used and refined product specifications. Entities that cost-effectively reduce GHG emissions from their operations may capture operational efficiencies. Such reductions also may mitigate the effects of increased fuel costs from regulations that limit—or put a price on—GHG emissions.
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Greenhouse Gas Emissions
The manufacturing of pulp and paper products generates direct greenhouse gas (GHG) emissions associated with the combustion of fossil fuels and biomass in stationary and mobile engines, cogeneration boilers, and other processing equipment. Entities in this industry also typically use significant amounts of carbon-neutral biomass for their energy needs, the use of which may reduce the costs associated with purchasing fossil fuels, as well as mitigate regulatory risk associated with carbon emissions. Emissions associated with fossil fuel sources may add regulatory compliance costs, depending on the magnitude of emissions and the prevailing emissions regulations. Entities that cost-effectively manage GHG emissions through greater energy efficiency, alternative fuels use or manufacturing process improvements may benefit from improved operating efficiency and reduced regulatory compliance costs.
Air Quality
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Air Quality
Non-greenhouse gas (GHG) air emissions from Refining & Marketing (R&M) operations include air pollutants, which can create significant and localised environmental or health risks. Specific emissions of concern include sulphur dioxide, nitrogen oxides, hydrogen sulphide, particulate matter and VOCs. Releases occur from stationary combustion sources, storage vessels, flares and equipment leaks, and may also occur because of accidents. Human health impacts and financial consequences may be exacerbated the closer a facility is to population centres. Active management of the issue—through technological and process improvements—may allow entities to mitigate the effect of regulations and benefit from operational efficiencies that could result in reduced costs.
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Air Quality
Pulp and paper products mills generate air emissions including sulphur oxides, nitrogen oxides and particulate matter. The sources of emissions include cogeneration fuel boilers, pulp and paper pressure chambers, wood chip pulping, pulping chemical recovery, and process engines. Although emissions from the industry have declined considerably in recent years, emissions abatement expenditures may be significant, while evolving air-quality regulations can create regulatory uncertainty. Entities that can cost-effectively reduce air emissions may improve operational efficiency, benefit from a lower cost structure and mitigate regulatory risk.
Energy Management
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Energy Management
Pulp and paper products manufacturing is energy-intensive. In most facilities, entities generate energy primarily from the combustion of biomass and fossil fuels, although purchased electricity also may be used in some facilities. Decisions regarding on-site electricity generation versus sourcing it from the grid, as well as the use of biomass and other renewable energy, may create trade-offs related to the energy supply’s cost and reliability for operations and the extent of the regulatory risk from Scope 1 or other air emissions. The way an entity manages energy efficiency, its reliance on varied types of energy and the associated sustainability risks, and its access to alternative energy sources, may mitigate the effects of energy cost variability.
Water & Wastewater Management
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Water Management
Refineries can use large quantities of water depending on their size and refining process complexity. This water use exposes them to the risk of water scarcity, depending on their location, and related costs. Extraction of water from water-stressed regions or water contamination also may create tensions with local communities. Refinery operations require wastewater treatment and disposal, often via on-site wastewater treatment plants before discharge. Reducing water use and contamination through recycling and other water management strategies may permit entities to capture operational efficiencies and reduce operating costs. They also could minimise regulatory, water supply shortages and community-related disruptions on operations.
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Water Management
Pulp and paper products manufacturing is typically water-intensive in materials processing, process cooling and steam generation at on-site energy plants. Entities require ample, stable water supplies and may produce large volumes of wastewater, the majority of which is treated and returned to the environment. Process water typically contains dissolved organic compounds and other solids, underscoring the importance of water treatment. In addition to water effluents, water availability is an important consideration because water scarcity may result in higher supply costs, supply disruptions or tension with local water users. Entities may adopt various strategies to address water supply and treatment issues, such as cost-effectively enhancing the recycling of process water, improving production techniques to lower water intensity, and ensuring compliance with water-effluent regulations.
Waste & Hazardous Materials Management
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Hazardous Materials Management
As a by-product of their operations, Refining & Marketing (R&M) entities generate various forms of waste derived from the processing of petroleum products. Many of these substances are hazardous to human health and the environment and may be subject to regulation. Remediation of inactive or decommissioned sites may take many years to complete, and entities may accrue liabilities for past operations. Hazardous substance releases from underground storage tanks (USTs) used by refining facilities and gas stations can affect land redevelopment for abandoned or closed facilities. Spills and releases during operations can result in groundwater contamination and other negative impacts. R&M entities that reduce and recycle hazardous waste streams, as well as those that have effective and prompt clean-up and remediation measures in place for normal operations and decommissioned facilities, may reduce regulatory and litigation risks and associated costs.
Employee Health & Safety
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Workforce Health & Safety
Hazards associated with the operations of entities in the Refining & Marketing (R&M) industry may present risks to employee health and safety. Such hazards include the handling and processing of hydrocarbons, frequently at high temperatures and pressures during refining operations. Accidents or inadvertent exposures to chemicals and other hazards such as heat or noise may result in fatalities, severe injuries or illnesses. Releases of hydrocarbons or other hazardous substances resulting from accidents or leaks also can have negative consequences for neighbouring communities. An entity’s ability to protect employee health and safety, and to create a culture of safety and well-being among employees at all levels, can help prevent accidents, mitigate costs and operational downtime, and enhance workforce productivity.
Product Design & Lifecycle Management
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Product Specifications & Clean Fuel Blends
Some regulatory jurisdictions have implemented product specifications and renewable fuel blends, which pose significant compliance and operational risks for Refining & Marketing (R&M) entities. Entities may face long-term reductions in revenue from fossil fuel-based products and services because of GHG mitigation policies such as renewable fuel mandates or standards, as well as competition from non-fossil fuel products. To ensure regulatory compliance and position themselves for long-term competitiveness, some entities are investing in clean fuel production or purchasing ethanol and other renewable biofuels. Advanced biofuels and fuel technologies have lower lifecycle impacts than traditional biofuels, and they can be used to minimise future regulatory risks and public pressure. Although short-term costs to find commercially viable technologies can be significant, investments in R&D for such technologies could serve to support R&M entities’ long-term profitability.
Supply Chain Management
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Supply Chain Management
Pulp and paper products entities source wood and wood fibre from forestry management entities, paper fibre recyclers and forests that the entities themselves manage. Supply chain risks include decreased productivity of forestlands because of management practices or climate change, regulations addressing sustainable forest management, and reputational effects. To mitigate such risks and satisfy growing customer demand for sustainably sourced fibre and paper products, manufacturers implement forest certification and fibre chain-of-custody standards which verify that virgin and recycled fibre originate from sustainably managed forests. In addition, pulp and paper manufacturers may face trade-offs from the use of recovered fibre. Products with recycled content are increasingly in demand, providing a possible avenue for product differentiation, while using recycled fibre can minimise the need for virgin fibre. Conversely, manufacturing products with a greater recycled content may increase waste generation and energy consumption, while recycled fibre can be costlier, given demand–supply gaps. Therefore, entities may benefit by optimising recycled fibre use to balance its environmental and economic trade-offs.
Competitive Behaviour
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Pricing Integrity & Transparency
Regulators are responsible for overseeing issues related to pricing integrity and transparency, which includes the potential for market manipulation by oil and gas entities, including Refining & Marketing (R&M) entities. Regulatory agencies focusing on refineries may investigate various competitive factors, including capacity utilisation and refinery maintenance decisions, product supply decisions, product margins, and capital planning, creating uncertainty regarding future enforcement. The focus of enforcement actions also may include prices reported to price index publishers, as well as potential price distortions through trading positions in physical transactions, and through swaps, futures and derivatives. Maintaining market integrity and ensuring transparency in product pricing can therefore reduce regulatory risks and liabilities for R&M entities and protect consumers from unfair pricing.
Management of the Legal & Regulatory Environment
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Management of the Legal & Regulatory Environment
The Refining & Marketing (R&M) industry is subject to numerous sustainability-related regulations and an often rapidly changing regulatory environment. Changes to the legal and regulatory environment may result in material effects on shareholder value. Entities in the industry regularly participate in the regulatory and legislative process on a wide variety of environmental and societal issues. Such engagement can result from entities seeking to ensure industry views are represented in the development of regulations affecting the industry as well as to represent shareholder interests. At the same time, such engagement to influence environmental laws and regulations may adversely affect entities’ reputations and ultimately affect an entity’s social licence to operate.
Critical Incident Risk Management
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Critical Incident Risk Management
The operations of Refining & Marketing (R&M) entities are often characterised by a high number of hazards, including the handling of flammable, volatile substances, the use of highly reactive chemicals, and the processing of fluids at high temperature and pressure. Accidental releases of hydrocarbons or other hazardous substances can have significant consequences for an entity’s workforce, as well as external social and environmental consequences. In addition to effective process safety management practices, entities frequently prioritise developing a culture of safety to reduce the probability that accidents and other health and safety incidents will occur. If accidents and other emergencies do occur, entities with a strong safety culture often can detect and respond effectively to such incidents. A culture that engages and empowers employees and contractors to work with management to safeguard their own health, safety and well-being and prevent accidents may help entities reduce production downtime, mitigate costs, ensure workforce productivity and maintain their licence to operate.